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Why Doubling Your Fees Can Increase Business: How Pricing Affects Buyer’s Decision Making Process

Want to know the simple way to get all the business you could ever handle? Charge almost nothing.That’s the approach employed by busy fools anyway.Are you a busy fool? Here’s a test… If nobody has ever complained about your price then you probably are.High Prices Are A Sign of High Value…
This absolutely defies logic but we nearly all fall for it.If everyone else charges an average of £50/hour and you decide to price yourself at £100/hour what would happen?The last time you chose a piece of hardware (DVD Player, Washing Machine, TV) how did you evaluate which product was the best and which one wasn’t?Does an expensive branded perfume cost so much because it smells infinitely better than the cheaper alternatives?Is a diamond really that much better than crystal at making jewellery look shiny?Which came first? Prestige Brand or High Price?When buying, we nearly all make the assumption that higher price means better quality, nearly all of the time. Humans often make lazy decisions based on assumptions. We have to make so many decisions each day that if we didn’t create strategies and shortcuts then we’d die before achieving very much.There are exceptions to this but generally (and within reason) the rule applies more times than not.A Glass CeilingIf you set your prices too low, then you’ve created an artificial limit for your own ability to provide high quality services and make good money without working harder than is necessary.Low price typically begets low quality.High price typically begets high quality.It’s very easy to lower a high price when we get it wrong, but ask anyone who’s ever done the opposite and they’ll tell you that going the other way is nigh on impossible.Increasing Price Can Increase Customers…
Most people think this is outrageous. But it’s actually true.In his book, Selling The Invisible, Harry Beckwith tells a story about how increasing price can sometimes sell something that previously wouldn’t budge. I’ll retell it quickly here…The owner of a Native American Jewellery store in Arizona was getting increasingly frustrated at her failed attempts to sell some turquoise jewellery. She’d tried sales and also encouraged her staff to push the jewellery but nothing seemed to work.One day, she had to go on a trip. Before she set off she scribbled a note to one of her salespeople.Everything in this display case, price X 1/2.When she returned everything was sold. She initially thought her plan to cut the price by half had worked. That was until she discovered the real reason.The salesperson who found the note had misread it as price X 2 and so doubled the price of everything.Logical pricing that seems to you to be fair, can sometimes actually make you look mediocre or cheap.How Do You Know Their Price Is Right?
Most people set their price based upon the competition.They look at the high/low extremes and in many cases plant themselves somewhere in the middle based on their view of how they measure up.The price you set though is sending another message.It’s telling your prospective customers how good you think you are. Average price means you think you’re average. Not very compelling.Always, always aim to be the most expensive. You’ll have an instant differentiator, higher earning potential and increased profits.Premium PriceIf you can steal a lead and command a high price early on in a niche or sector then you’ll own the word prestige.This happened not too long ago in the NLP Training Market.An explosion of training providers began to spring up quickly in the UK and most firms set their price using their competition and other training firms as a guide.Before these firms knew it, they were all averagely priced, perceived as average and actually realised that they had to sell a lot of training to make their costs turn a reasonable profit.Another training provider, however, set their price at approximately double the average. Not only did they find it easy to gain new customers. These customers, who spent double that of their peers for the same qualification needed to justify their expenditure and so told everyone how much better their training was.Soon the seed was planted; the high priced firm gained a reputation (through word of mouth of its customers) as one of the most distinguished providers in the UK.
Whether this firm is the best or not is irrelevant, because plenty of people believe it and are happy to pay a premium to say they’ve trained there.Think Value Not Components
Let’s say my hourly rate is £2500.If you’re a consultant or trainer then you’re probably thinking, “£2500 per hour? No chance! I’d have to do 5 days work for that much money.”If you’re a successful professional speaker then you might be thinking, “That’s about right.”Now let’s just imagine…I know the secret formula for making a £ million in 24 hours and I’m willing to share it with you for just £2500.Would you say that’s a pretty good deal?Would you grumble about paying me £2500 for 1 hour’s work if my advice worked for you? You’d probably have happily paid far more than this.Depending on people’s situations or problems, they will put enormous value on your ability to deliver a solution or desirable benefit.If you can truly provide something valuable that people need and want then command a fitting reward. Don’t be tied to the notion that quantity is more valuable than the outcome because it’s not.A WarningI’m not suggesting you should immediately, upon reading this, double your prices. Of course there are other factors to consider.* The market may not be able to stand nor afford a price that is too far above the norm. Getting it too far wrong could mean zero customers.* You may not be providing value for money if your price is escalated beyond your ability to deliver. If you believe this is important (and I hope you do) then you’ll feel like a trickster.* You may be regulated in some way preventing such creative pricing strategies. Industry Watchdogs and consumer groups like to create this type of pressure for their own benefit. If you’re regulated then price will rarely be your differentiator.I couldn’t possibly give you firm advice on pricing based upon the format of this ezine and would urge you to test carefully and make your own well-calculated decisions on the risks and rewards.Also, if we were discussing commodities here then most of the pricing ideas I’m sharing just wouldn’t work. The fact is you’re usually not (or should not be) offering a commodity. You’re unique, you’re solving a prospect’s problem in a unique way and you’re communicating this in a unique way.Consider charging more – I’m sure you’re worth it!

Brainstorming The Ideas for Influencing Your Mobile App Audience

Once the app is downloaded, you have little time to take a sigh of relief, and then again start focusing on making things easier for the them till their goal is achieved.

According to the AppsFlyer, an app marketing company, the global uninstall rate for apps after 30 days is 28%. Entertainment apps are most frequently deleted, whereas apps based on Finance is least frequently deleted. No matter which app category you belong to, your strategy should be to remain in the mobile phones of users for a long time, and not just sit around but to fulfill your purpose as well.

If we analyze the encounters of users with an app step by step, it can help us unveil the critical factors that influence mobile app audiences, so that we can work upon those and achieve our purpose. Here are the details:

Step1. Finding Your App in Appstore

For this, we have to first find out what exactly users type to search an app. Based on a research, it has been found that 47% app users on iOS confirmed that they found the app through the App Store’s search engine and 53% app users on Android confirmed the same.

What have been their search queries? Interestingly, as the per the data provided by the TUNE research, 86% of the top 100 keywords were brands.With little scope for non-branded categories, most of the keywords were either of games of utility apps. Common keywords in the non branded category are: games, free games, VPN, calculator, music, photo editor, and weather.

Leaving brands aside, if we analyze the user-type of a Non-branded category, we will get two types of users:

1. Users are informed, and they know what they are search

2. Users are exploring possibilities, have no precise information in mind.

If you are a mobile app development company, targeting non-branded users, then your efforts must be directed to creating apps that compel these two types of users. To do so, we have to analyze once they are on an app store, what keywords they use to search. Regina Leuwer, with expertise in marketing & communications, bring some light to the subject. She reached out Sebastian Knopp, creator of app store search intelligence tool appkeywords, who shared with her the data of unique trending search phrases. And according to that data, in 2017, there were around 2,455 unique search phrases trending in the US.

Now, if we study these data to get information, we will find that name of the app is critical to attract the attention of the users.

If your app belongs to non-branded category, then make sure your app name is similar to the common search queries but also unique in comparison with your competitors. So that when your app name is flashed, they click it on to it, finding it purposeful and compelling both.

Step 2. Installation

Remember your users are on mobile devices has limited resources, from battery to storage and RAM to Internet. Everything is limited. So better create an application that is easy to download or say get downloaded with 5 minutes. One critical advice here:

1. Keep the application file size small.

If you are a developer, use APK Analyser to find out which part of the application is consuming maximum space. You can also reduce classes.dex file and res folder that contains images, raw files, and XML.

Step 3. Onboarding

After the user has successfully downloaded your mobile application, don’t leave anything on assumptions. Guide them properly. This you can do through an onboarding process, where users can learn the key functionality and where to begin with the mobile app. Below are the 3 things you need to keep in your mind when creating an onboarding process for your users.

Short and Crisp: The entire guidance of features and functions should be completed within few seconds, with easy options loud and clear option to skip.

Precise Information: Don’t introduce them to the app. They already know what they have downloaded. The objective to inform about the key functions and features.

Allow Users to Skip: Let the tech-savvy users skip the intro. Your app is to meet their requirement and not to have a friendly session.

Step 4. Purpose and UI
Here, the stage is set for your app and it is the golden chance for you to impress your users. What is needed here is the collaboration between purpose and UI of the app. It totally depends on the problem-solving capability and ease of use of the mobile app. Interface design plays the critical role, allowing the users to access features of the apps easily and quickly to perform the task for what they have downloaded the app. When it comes to interface design, make sure that the design is interactive and task-oriented. Here are some factors that you must take care off while creating mobile app interface:

1. Usability: The Mobile phone is an epitome of convenience and if your users find it difficult to use your app, then there is no way there are going to make the space for it in their mobile phones. From screen size to the color of the app, there are many factors that are equally critical and need attention.

2. Intuitive: To create an intuitive User Interface, you have to read the mind of the users, and develop a model based on that. The next should be precise, clear and ‘obvious’ in an interface.

3. Availability: Key features should be hidden in the drop down menu or even if so, it should be obvious for the user to look into the drop-down. An intricate work of design and research is required to make essential features available for the customers and they don’t need to navigate here and there.

If you need more help with the user-interface and innovative ideas for a mobile app, write to me [email protected] and I promise to get back to you with interesting mobile app designs.